Best Practices for Optimizing Product Refunds

In light of growing scrutiny, lenders are reexamining their processes and liabilities surrounding refunds for ancillary products. Managing ancillary product refunds requires sufficient resources and procedures to properly maintain compliance with changing regulations. 

This guide outlines what it takes to manage product refunds, including:

• A list of what an optimized product refund process should include
• Best practices for staff to implement
• How to gain support for product refund compliance